Dhritarashtra Management

Quite a few days now, I was thinking of Dhritarashtra Management. Dhritarashtra, a blind man, was the king of Hastinapur for a long period of time and ruled the country. How was it possible? How can someone take decision  when he can’t see what is happening in and around the country? It was possible because of the truthful council of ministers he had. He viewed the country through the eyes of his ministers. The character of Sanjay is aptly used to explain this. Sanjay was entrusted to relay the events happening at Kurukshetra, the war ground. Sanjay had the special ability to see the battle ground sitting in the royal palace with Dhritarashtra. So, the king could see the events of the war at Kurukshetra through the eyes of Sanjay.

In modern day corporate houses, the person sitting at the helm is somehow like Dhritarashtra, he is dependent on the managers below them, albeit with their eyes wide open. The CEO cannot see the day to day affairs happening in his organisation. He is solely dependent on the council of managers supposed to be assisting him. Vision of the CEO to move forward solely dependent on the truthfulness of his council. The council of managers act as Sanjay. They are the eyes and ears of the CEO.

Dhritarashtra was lucky, the Sanjay had no vested interest. He relayed what he saw. Modern day Sanjays are not selfless always. They have their own vested interests. They create perceptions to meet their own interests. As a result, the CEO cannot see the actual picture. The CEO is shown what the Sanjays want to him to see. Over a period of time, the perceptions created looks like the truth. Decisions are taken on the basis of those perception.